In ParentSquare, parents/caregivers and staff have three options for how often they receive notifications from the platform:
Instant: Receive all messages instantly.
Digest: Receive all messages together in one daily communication around 6 PM.*
Off: No notifications are sent.*
*Note: Regardless of your notification settings, you will continue to receive emergency notifications instantly.
Multiple Phone Numbers or Emails: If you have multiple phones or emails listed in your account, you may set the order of your preferred contacts to receive notifications. Notifications will only be sent to one email and one phone on your account.
Digest or Off: If you do not want to receive all messages instantly, we encourage you to select the “Digest” or “Off” notifications in the “Notifications Settings” feature.This allows you to customize how often you receive messages alerts via text or app.
Emergency Notifications
Emergency notifications may be sent in the following ways:
Post (will bypass your digest settings so you receive the notification immediately)
Smart Alert
Urgent Alert
We encourage all parents and caregivers to download the ParentSquare app from the Apple Store or Google Play Store, and to register your accounts.
How to Change Your Notification Settings
Change Notification Settings on Mobile App
From Home, tap the Menu (triple bars) on the top left.
Select Account.
Select Notifications.
Use the toggle to turn on or odd notifications by email, text, and app.
Select Instant or Digest for email, text, or app.
Change Notification Settings on Web Browser
From Home, click your name in the top-right corner and select My Account.
Select Notification Settings on the left.
Choose your preferred Notification Settings for General Announcements & Messages (Off, Instant or Digest) and School Alerts (On or Off).
Additional settings for Safari Browser.
